IWK

1.902.470.8888

1.888.470.5888

Emergency: 911
Telecare: 811
Poison: 1-800-565-8161
5850/5980 University Ave., Halifax, NS B3K 6R8

Disclaimer

We strive to improve the access, design and functionality of our website so that you are able to find the information you are seeking easily and quickly. In order to do this, we need to determine what information is accessed most frequently, and we may do this by tracking statistics such as IP address, browser type, domain name, access times and referring web site addresses. These statistics are used to improve our website.

We do not link server log information to any other data in a way that would enable us to identify individual visitors.

Cookies

A cookie is a small text file that is stored on your computer for record-keeping purposes. Session cookies expire and are removed from your hard drive when you close your web browser. Persistent cookies remain on your hard drive for extended periods of time. We use both session and persistent cookies on this site. The use of cookies helps us to assist your use of certain aspects of the site, and also helps us evaluate usage patterns so that we can improve site content and organization. We do not link the information we store in persistent cookies to any personally-identifiable information you submit while using our site.

You can delete persistent cookies by following the directions provided with your web browser. You may also set your web browser to reject cookies from our site. If you choose to do this, you may still use our site, but you may not be able to access the full functionality of some sections of the site. You can obtain more information about how to manage cookies from www.aboutcookies.org.

Google Analytics

Some sections of our web site use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how people use our sites. The information generated by the cookie about your use of the web site includes your Internet network address. This information will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating your use of the web site, compiling reports on web site activity for our web site administrators, and providing other services relating to web site activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your network address with any other data held by Google. To disable Google Analytics’ tracking of your usage of our site, you may disable cookies in your browser; however please note that by doing so you may not be able to use the full functionality of this web site. By using this web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To learn more, visit the Google Analytics Privacy Overview and Google’s privacy policy.

Hotjar

This website uses services provided by Hotjar Ltd. Hotjar provides services including Heatmaps, Visitor recordings, Funnels and Form Analysis, Feedback Polls, Surveys and Recruiters. The information generated by the tracking code and cookie about your use of the website will be transmitted to and stored by Hotjar servers. Through the Hotjar tracking code the information collected includes:

Device-specific data

The following information may be collected through your device and browser:

  • your device's IP address (collected and stored in an anonymized format);
  • device screen size;
  • device type (unique device identifiers) and browser information;
  • geographic location (country only);
  • preferred language used to display the webpage.
Log data

Our servers automatically record information which is created upon using Hotjar. Data includes:

  • referring domain;
  • pages visited;
  • geographic location (country only);
  • preferred language used to display the webpage;
  • date and time when website pages were accessed;

Hotjar will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Hotjar uses a variety of services hosted by third parties, such as Google Analytics and Optimizely. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics and Optimizely collect and use your information, please refer to their privacy policies. By continuing to use this website, you consent to the processing of the above data by Hotjar and by the third parties used by Hotjar in accordance with their respective privacy policies. The cookies used by Hotjar have differing durations; some are 365 days, some persist for the session only.

To opt out please go to the following link: https://www.hotjar.com/opt-out